Billing Terms and Conditions

Effective Date: May 20, 2026
Last Updated: May 20, 2026

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Everfield Living ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

Prices

All prices for products and services are listed in USD and are subject to change without prior notice.

Taxes and Fees

Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

Credit/Debit Cards

• Visa

• Mastercard

• American Express

• Discover

Express Checkout Options

• Apple Pay

• Google Pay

• Shop Pay

2.3 Payment Due Date

Payment for one-time purchases is collected at checkout.

3. Invoicing

Invoice Issuance

Invoices will be issued upon order completion.

Delivery Method

Invoices will be sent electronically via email to the contact information provided by the Customer.

Customer Responsibility

It is your responsibility to ensure that all billing information is accurate and up to date.

4. Disputed Charges

Notification Period

If you dispute any charges on your invoice, you must notify us in writing within 14 days of the invoice date.

Contact Information

Disputes should be sent to support@everfieldliving.com and include the invoice number and details of the dispute.

Resolution

We will investigate and resolve billing disputes promptly.

5. Refunds and Credits

Policy Reference

Refunds or credits are provided in accordance with our Return and Refund Policy.

Processing Time

Any approved refunds will be processed to the original payment method within 5–7 business days after approval.

6. Taxes

Customer Responsibility

You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.

Tax Exemption

If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

7. Billing Errors

Corrections

If we discover a billing error, we will correct it promptly.

Overcharges

If you have been overcharged, we will refund or credit the overcharged amount.

Undercharges

If you have been undercharged, we will invoice you for the outstanding amount.

8. Payment Security

Data Protection

All payment information is handled securely in compliance with industry standards.

Payment Processor

We use Shopify Payments to process payments and do not store your credit card information on our servers.

SSL Encryption

Transactions are secured using Secure Socket Layer (SSL) encryption technology.

9. Changes to Billing Terms

Modification Rights

We reserve the right to modify these Billing Terms and Conditions at any time.

Notification of Changes

Changes will become effective upon posting the updated Terms on our website at www.everfieldliving.com.

Acceptance of Changes

Continued use of our services after any such changes constitutes acceptance of the new Terms.

10. Limitation of Liability

No Liability for Indirect Damages

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.

Maximum Liability

Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the products or services purchased from Everfield Living.

11. Governing Law

Jurisdiction

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law principles.

Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Illinois, United States.

12. Contact Information

For any questions or concerns regarding billing, please contact us:

Everfield Living
1028 S Butternut Circle
Frankfort, IL 60423
United States

Email: support@everfieldliving.com
Phone: 815-552-1302
Website: www.everfieldliving.com

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Everfield Living regarding billing matters and supersede all prior agreements.

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.