Cancellation Policy

Effective Date: May 20, 2026
Last Updated: May 20, 2026

If you've changed your mind and would like to cancel your order, we're here to help make the process as simple as possible.

To cancel your order, please contact us within 24 hours of placing your order. We will make every effort to cancel your order before it enters processing or ships.

If it is too late and your order has already been shipped, we are unable to cancel the order. However, you may be eligible to return the item in accordance with our Return & Refund Policy. Please contact us and we will assist you with the return process.

Please note that a 20% restocking fee may apply to approved change-of-mind returns for orders that have already shipped. Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery, and we will work with you to provide a replacement, exchange, or refund as appropriate.

Contact Information

Everfield Living

Phone: 815-552-1302
Email: support@everfieldliving.com

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

Address:
Everfield Living
1028 S Butternut Circle
Frankfort, IL 60423
United States