Warranty Policy
Warranty Coverage at Everfield Living
Every product sold by Everfield Living is covered by the manufacturer's warranty.
Brands — Warranty Terms
All products from our carried brands (Bromic, Elementi, Grand Canyon, SoPoly, SteelSafe Shelters, Patio Pods, Firegear, Heatstrip, Modern Flames, and Wildfire) carry the manufacturer's standard warranty. Specific coverage details, such as duration and terms, vary by product — please refer to the product page, manual, or packaging for exact information.
- What is covered: Manufacturing defects, faulty components, and mechanical failures under normal operating conditions.
- What is not covered: Damage caused by improper use, lack of maintenance, unauthorized modifications, physical accidents, or normal wear and tear.
- How to claim: Contact Everfield Living at support@everfieldliving.com or 815-552-1302. We coordinate with the manufacturer on your behalf.
How to File a Warranty Claim
- Email support@everfieldliving.com with your order number, product model, and description of the issue.
- Provide photos or video of the defect if requested.
- We will coordinate a resolution: replacement parts, full product replacement, or manufacturer service.
Questions? Reach us at support@everfieldliving.com or 815-552-1302.